Definition
Autonomy level
Autonomy level defines how much an AI agent is allowed to do on its own before a human steps in. Low autonomy means the AI drafts and waits for approval, while high autonomy means it acts automatically for routine tasks. It lets a business tune control to its comfort.
Autonomy level is the dial between fully manual and fully automatic. At the cautious end, the AI prepares a text or reply and holds it for your yes. At the confident end, it handles well understood tasks, like sending a reminder, without asking.
Setting autonomy per task lets a business start safe and loosen up as trust grows. You might auto-send appointment reminders but require approval on quotes. This keeps a human in control of anything sensitive while letting the AI handle the routine.
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