Solution
Catch the calls you cannot get to
When calls come in faster than you can answer, the extra ones ring out and callers give up. Cadrey picks up the overflow so every caller reaches someone. Busy stretches stop costing you the leads that pile up while you are on the phone.
The problem
During a rush, one line and one pair of hands can only do so much. Callers who hit a busy signal or endless ringing rarely call back, they just move on. The busiest times, when demand is highest, are exactly when the most calls slip through unanswered.
With Cadrey
Cadrey answers whenever you or your team cannot get to the phone, so no caller is left hanging during a rush. It helps the caller, captures their details, and can book a time. The overflow becomes captured leads instead of lost ones.
How Cadrey does it
- 1
Route calls to Cadrey when your line is busy or unanswered.
- 2
The AI team greets the overflow caller and helps them.
- 3
It captures the lead and can offer available times.
- 4
Every overflow call lands in your CRM as a contact.
Common questions
How does overflow routing work?
You forward calls to Cadrey when your line is busy or rings unanswered. During a rush, callers who would have hit a busy signal reach the AI team instead. It handles them just like a first line would, so nobody is lost to a dead ring.
Can it handle several overflow calls at once?
Yes. Cadrey is not limited to one call at a time the way a single person is, so it can answer multiple overflow callers during your busiest stretch. Each one gets a full response and a saved contact, which is where manual handling tends to break down.
Do I get the overflow leads afterward?
Every overflow call becomes a contact in your CRM with the conversation and any details captured. Once the rush passes, you have a clean list of who called and what they needed, so you can follow up instead of guessing who you missed.
Built on frontier models from OpenAI and Anthropic. Cadrey shows its work, never fakes an answer, and you decide how much it runs on its own.
Ready to get your time back?
Start free today. Your AI team is up and running within minutes, while you retain total manual control over every single move.