Solution
Bring past customers back
Your CRM is full of people who bought once or almost did and then went quiet. Winning them back is far cheaper than finding someone new, but no one has time to comb through old records. Cadrey finds these dormant contacts and reaches out to reopen the conversation.
The problem
Past customers and old leads pile up in your system and get forgotten. Some would happily come back if you simply reminded them you exist, but that reminder never gets sent. Meanwhile you spend money chasing brand new leads and leave easy repeat business on the table.
With Cadrey
Cadrey surfaces the customers who have gone quiet and reaches out with a relevant, friendly message. Old relationships reopen, dormant leads come back to life, and you pull revenue from contacts you already had. It is repeat business you were sitting on.
How Cadrey does it
- 1
Cadrey scans your CRM for customers and leads that have gone quiet.
- 2
It groups them by how they last engaged with you.
- 3
The AI team drafts win-back messages for your approval.
- 4
Replies come back into your CRM as fresh, warm conversations.
Common questions
How does Cadrey decide who counts as lost?
It looks at your CRM for customers who have not engaged in a while and leads that never closed, based on the timeframes you set. Those dormant contacts are grouped so you can reach out to the right people instead of blasting your whole list.
Won't old customers find the outreach annoying?
The message references the real relationship and gives them a reason to come back, so it reads as a genuine check in rather than spam. You approve the outreach before it sends, and anyone who is done can opt out, which keeps it respectful.
What happens when a past customer replies?
The reply lands in your CRM as a live conversation on their existing contact record, with the full history attached. From there the AI team can help book a time or answer questions, and you can step in to close the repeat job.
Built on frontier models from OpenAI and Anthropic. Cadrey shows its work, never fakes an answer, and you decide how much it runs on its own.
Ready to get your time back?
Start free today. Your AI team is up and running within minutes, while you retain total manual control over every single move.