Text messages
HVAC text message template
When the heat or AC is out, customers want to know someone is on it. This text responds quickly, gathers the basics, and gets the service call on the calendar.
When to use it
Use it when an HVAC lead reaches out about a repair or a system that stopped working.
Copy and paste
Hi [Name], this is [Your Name] with [Business] heating and cooling. Thanks for reaching out about your [system]. To get you the right help fast, is it not heating, not cooling, or making a noise? I can have someone out by [timeframe]. What address should we come to?
Tips
- Ask a quick question to narrow down the problem before the truck rolls.
- Give a clear window for when you can arrive.
- Confirm the address to save a trip.
- Follow up with a confirmation text once the visit is booked.
Cadrey can send this for you, in your brand voice, at the right moment, and only after you approve it.
Ready to get your time back?
Start free today. Your AI team is up and running within minutes, while you retain total manual control over every single move.