Missed call text-back
After hours missed call text template
Calls do not stop when you close. An after hours text back captures the lead, sets a clear expectation for when you will respond, and keeps them from assuming you are out of business.
When to use it
Use it for calls that come in outside your business hours.
Copy and paste
Hi, thanks for calling [Business]. We are closed right now, but we do not want to lose track of you. Please text us what you need and the best number to reach you, and we will get back to you first thing when we open at [time]. If this is an emergency, [emergency instruction].
Tips
- Tell them exactly when you will respond so they are not left guessing.
- Ask them to text the details so you can hit the ground running.
- Include an emergency path if you offer urgent service.
- Keep the tone warm even though you are closed.
Cadrey can send this for you, in your brand voice, at the right moment, and only after you approve it.
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